Factors to Consider when Choosing a DNA testing Service Provider
In recent years, legal paternity testing has grown in popularity. Most people will require DNA testing services to determine their parents, for immigration purposes, and others need answers about their ancestry. Are you planning to have a DNA test to know your origin or use the results in court to reclaim your share in the family? If so, you need to look for the best service provider in your city to ensure you get accurate results. However, there are so many DNA testing labs and home DNA test kits. It makes it hard to find a more suitable DNA testing Service Provider. Therefore, how do you choose the right service provider and receive results as per your expectations. Below we discuss some of the factors you can consider when searching for a DNA testing service provider.
Consider data protection. When looking for a DNA testing company, ensure they value the customer’s privacy needs. Some service providers may exchange their customer’s DNA sample data for money. So, ensure you choose a company that has invested in high data protection standards and policies in their laboratory. It means the lab has the current security standards. Working with such a company, your DNA results are password protected and only you who can access the end results. You will be confident your DNA samples and end results are in good hands. You will have peace of mind throughout the process when you work with a modernized DNA testing lab.
Check on their accuracy and speed. The DNA testing Service provider you choose should guarantee you high accurate results. Even if they come across DNA mutations, your results should have a 99.99% probability. Avoid having your DNA tested by service providers who can’t guarantee high accuracy. It may be a waste of resources and time. In addition, the speed of testing your DNA samples is a point to consider. The results may be urgently required by the family for a particular decision to be made. To reduce anxiety and stress to the concerned people, the DNA results should be processed quickly. So, be sure the company you choose can provide rapid results for better decision making among the affected members.
Customer service. DNA testing always has a huge impact on the family. Therefore, ensure you choose a DNA service company with a high level of customer support. They should support you from when you purchase the kit, testing and delivery of results. Before deciding on the company that will test the DNA samples, check out their customer service skills. For example, confirm if their contact details and email address are well displayed, accessible and active. Also, check how long they take to respond to queries from their customers. It will give you a glimpse of what to expect from the DNA testing service provider. The DNA testing company rating on Better Business Bureau shows you if they are suitable for your DNA testing specific needs. Availability of good customer support means quality, high accuracy and speedy results for your DNA testing.